Less stress = more money spent
When you reduce the stress and time travellers spend looking for their gate, you increase the amount of time they have in the shopping and dining area. When they know where they are going and how long it is going to take them to get there, they are much more likely to hang around the shops, restaurants and bars for longer – which will result in an increased spend at your airport.
Connect with travellers
The possibilities with MapsIndoors extend beyond indoor wayfinding. By implementing and interfacing to an indoor positioning technology, you can engage with travellers whilst they are at the airport. You can send them push notifications containing special offers and coupons based on which shop or restaurant they are passing by and hereby encourage them to take advantage of great offers.
You will also be able to send them live updates about gate changes and changes to departure times. This service will help enhance the overall experience at the airport and make it more likely that travellers will return. 92% of passengers would like to receive a notification on their smartphone if any disruptions occur. In case of an emergency or other disruptive events, you can use the same function to notify all passengers at once.